MIIS Resource Center

The MIIS legislation outlines who may access patient information in the MIIS. Licensed immunizing health care providers providing direct care to the individual patient; (2) elementary and secondary school nu­rses and registration officials who require proof of immunization for school enrollment and disease control; (3) local boards of health for disease prevention and control; (4) Women Infants and Children, or WIC, nutrition program staff who administer WIC benefits to eligible infants and children; (5) staff of state agencies or state programs whose duties include education and outreach related to the improvement of immunization coverage rates among their clients and (6) Health plans for immunization rate improvement and quality improvement efforts for each plan’s membership. (M.G.L. Chapter 111, Section 24M), Regulations (PDF)

The online registration process takes approximately 5-10 minutes to complete. Once your registration request is submitted, the MIIS helpdesk will review your application and the total time it takes to receive your account credentials is approximately 3-5 business days.

No, registration is only creating an account for your organization and provides you access to the application. Your organization will still need to ­complete the onboarding process. To begin the onboarding process your organization will need to submit an onboarding request.

The MIIS Helpdesk does not have access to passwords, however if you forgot your password to the Virtual Gateway which provides access to the MIIS, you can click the forgot password link located on the login screen. This will walk you through your security questions and will then send you a temporary password via email.

If you created an account and never set up your initial password you will need to call the Virtual Gateway 800-421-0938 and request a password reset.

To register as a user you will need to ask the Access Administrator at your site to invite you to register. Instructions for the Access Administrator can be found here. Once the Access Administrator invites you an email will be sent to you with a link to complete your registration.

If you are unsure who at your site is an Access Administrator, please email the MIIS Help Desk miishelpdesk@mass.gov

If your site does not normally administer immunizations but wants to administer COVID-19 only, please review the following guidance in detail to see if your site qualifies: Guidance on COVID-19 vaccine management and administration for vaccine providers

Please monitor COVID-19 Vaccine in Massachusetts | Mass.gov webpage for updates to the COVID-19 Vaccine Plan.

Please reach out to the following email with additional questions concerns about prioritization: covid-19-vaccine-plan-ma@mass.gov

All sites who administer any immunizations (privately purchased or state funded, routine, non-routine, flu, COVID-19 etc…) in the state of Massachusetts are mandated by law to register with and report immunization data to the MIIS. If the site does not administer ANY immunizations themselves and is using the federal pharmacy program for COVID-19 – then they do not need to register and report to the MIIS. If the site administers any immunizations not being administered by a pharmacy partner, they will need to register and report those vaccines to the MIIS.

The first step to onboarding is to register yourself and your organization with the MIIS. Once your account is created, you will have login access to the MIIS application and can submit an onboarding request directly through the application. The request will then be reviewed, and your organization will be placed in queue. Once a resource is available to begin onboarding your organization, the clinical champion (you indicated on your request) will receive an MIIS kick off email to begin the process.

The MIIS currently accepts Kindergarten, Grade 7 & Grade 11 surveys through the MIIS. For instructions on how to submit a survey through the MIIS click here. Childcare and college surveys must be submitted through links sent out by email.

Please contact the Data Assessment Unit for questions about the childcare or college surveys at immassessmentunit@mass.gov.